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Privacy Policy

Privacy Policy

Limozia respects your privacy and is committed to protecting the personal information you share with us when using our website, mobile applications, or chauffeur services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of personal information when you use our services:

Personal Details: Name, email address, phone number, billing address

Booking Details: Travel dates, pick up and drop off locations, flight details (for airport transfers), and special requests

Payment Information: Processed securely through third-party providers, we do not store full credit card details

Device & Usage Data: IP address, browser type, operating system, pages visited on our website

2. How We Use Your Information

Your data is used to deliver a seamless, premium travel experience, including:

Processing bookings and managing reservations

Communicating booking confirmations, updates, and service details

Providing personalized offers, promotions, and loyalty rewards

Improving our website, services, and customer experience

Ensuring safety and security during transportation

Complying with legal or regulatory obligations

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Chauffeur Partners & Service Providers: To fulfill your booking

Payment Gateways: For secure payment processing

Third-Party Tools (Analytics/Marketing): To enhance your experience

Legal Authorities: Where required by law or to protect our rights

4. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

Enhance browsing experience

Analyse site traffic and usage

Remember user preferences

You may disable cookies in your browser, though some features may not function correctly

6. Data Security

We use advanced encryption, secure servers, and restricted access measures to safeguard your information against unauthorized access, loss, or misuse.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

Access, correct, or delete your personal data

Withdraw consent for marketing communications

Request a copy of the data we hold about you

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of those websites.